Automation of business processes is one of the most popular technologies for companies looking to improve their efficiency and effectiveness. Business leaders are often challenged by the speed of market changes and customer demands.

A common adage in the BPA world is “don’t pave the cow path.” The implication being that automating a procedure without first examining the ways it can be improved or changed, may simply make it easier to fix any flaws and lead to less efficient results. To be successful legal firms must adopt a logical, thorough plan that begins small and then scales up by initiating pilot projects. Defining standard operating procedures clearly defining the roles of people who use the technology, and making sure that staff are properly educated will all help in the successful implementation.

Law firm management software can be an effective method of streamlining a company’s daily operations. It improves efficiency that allow attorneys to do more billable work and reduce compliance risks. It’s also essential to know which tasks should not be automated and when human interaction is required.

In today’s competitive environment it is now easier than ever for clients to leave when they are frustrated or experience delays. To remain competitive, identifying and acting on efficiencies like these will only become more important. The following processes are excellent candidates for law firm automation.

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